Support
Welcome to rooom's comprehensive support ecosystem. We're committed to helping developers succeed with our 3D platform through multiple support channels, extensive documentation, and an active community. Whether you're just getting started or building complex integrations, we have the resources and expertise to support your journey.
📫 E-Mail Support
For direct technical assistance, bug reports, or detailed integration questions, reach out to our support team via email. We typically respond within 24 hours during business days.
When contacting support, please include:
- Your specific use case or integration scenario
- Error messages or unexpected behavior descriptions
- Browser/device information and versions
- Code snippets or configuration details (when applicable)
📚 Help Center
Our comprehensive help center contains detailed guides, tutorials, and frequently asked questions covering all aspects of the rooom platform.
Help Center Resources:
- Step-by-step integration tutorials
- Video walkthroughs and demonstrations
- Troubleshooting guides for common issues
- Best practices and optimization tips
- Platform updates and feature announcements
💬 Community Discord
Join our active Discord community for real-time discussions, peer support, and collaboration opportunities with fellow developers.
Community Benefits:
- Instant help from experienced developers
- Share projects and get feedback
- Early access to beta features and updates
- Networking opportunities with 3D technology enthusiasts
- Direct interaction with rooom team members