Troubleshooting
Browse rooomSpaces troubleshooting guides. Find solutions for common viewer issues, embedding problems, and integration challenges.
Find solutions to common issues when working with rooomSpaces viewers, API integrations, and virtual environment implementations. This guide helps you quickly identify and resolve problems to keep your 3D experiences running smoothly.
Common Issues
When implementing rooomSpaces, you might encounter challenges related to viewer embedding, performance optimization, API integration, or browser compatibility. Our troubleshooting guides provide step-by-step solutions for the most frequently reported issues.
Troubleshooting Categories
Embed Issues
Common problems and solutions for embedding rooomSpaces viewers in websites and applications, including iframe integration, CORS errors, and responsive design challenges.
Quick Diagnostics
Before diving into specific troubleshooting guides, try these quick checks:
- Verify API Credentials: Ensure your API keys and space IDs are correct
- Check Browser Console: Look for JavaScript errors or network issues
- Test in Different Browsers: Confirm the issue isn't browser-specific
- Review Documentation: Verify you're using the latest API syntax
- Check Network Connectivity: Ensure the viewer can reach rooom servers
Getting Help
If you can't find a solution in our troubleshooting guides:
- Search Documentation: Use the search function to find related topics
- Check API Status: Verify there are no ongoing service issues
- Contact Support: Email support@rooom.com with details
- Join Discord: Get help from the community at our Discord server
- Review Examples: Compare your implementation with our demo samples
Next Steps
- Review the Viewer API documentation for correct usage
- Explore customization options for viewer configuration
- Check the REST API reference for backend integration
- Visit our support page for additional help resources